Reviews

Mat was really helpful when I first called the company, explained a lot about the process.However, I think they need to improve their communication, when I called a was advised that as the death has been investigated by the coroner that we wouldn’t need to have the Drs signature on cremation certificate. When we got the invoice ,on enquiring we were charged it because no autopsy then it applied.please make this clearer on your site. Secondly communication was poor, we had to call them to find out whether they had picked up the body and after around 2-3 weeks now we have to contact them to ask had the cremation. So I would suggest improving their communication with clients

From start to finish Matt has been helpful, patient and understanding. I left the bereavement team at the hospital in an uneasy daze and went straight to Jackson Family Funeral Directors. After walking in that first day I haven’t had to worry about a thing. I cannot fault their service. Due to the nature of their service I hope not to need them too soon but I would not hesitate to seek their help again. I cannot thank them enough and hope this review goes a little way in doing so.
Sincerely
James Harris

Amazing service, I’d been refused from multiple companies in my hometown of Sheffield but Matt Jackson and his colleagues were totally amazing I was at breaking point over what to do and Matt took care of everything I shouldn’t have needed to use a company 100 miles away but so glad I did. I can never thank you enough.
Many thanks,
Ronnie,Shaun and Junior Dewey

From start to finish Matt, Mark and their staff couldn’t have been more helpful and caring. They all made a difficult time an easier one to get through. On behalf of my family, many thanks to all . I wouldn’t hesitate to recommend your excellent service.

Very kind and understanding thank you

Very courteous and friendly service. Always on hand but never intrusive. The arrangements they made were very thorough and relieved us of extra work and stress at a crucial and emotional time.

A true family firm with family values. They stood by me at a difficult time and I am most grateful. This is not just a business it is a vocation for them.

Lovely people to deal with, Mathew was so helpful, whole service was so efficient and easy at a very dad time. resonable rates too, can easily have a bespoke service to meet your needs. Thank you.